"Quality means doing it right when no one is looking."
— Henry Ford
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The HMS Commitment to Quality
HMS is committed to providing the highest level of quality – internally and externally – while meeting the medical, dental, mental health, and family support services needs of its patients and clients.
HRSA-funded health centers, like HMS, are evaluated on a set of performance measures emphasizing health outcomes and the value of care delivered. These measures provide a balanced, comprehensive look at a health center’s services toward common conditions affecting underserved communities.
Performance measures align with national standards and are commonly used by Medicare, Medicaid, and health insurance and managed care organizations. All grantees report these measures in the Uniform Data System (UDS).
HMS is firmly committed to the Institute of Health Innovation’s (IHI) “Triple Aim” Initiative:
- Improving the patient experience of care (including quality and satisfaction);
- Improving the health of populations; and
- Reducing the per capita cost of health care.